Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?
We’re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed and complexity in their stride.
An exciting new role has come up in the Synergy Programme, a cross-departmental group formed in response to Government Business Service’s request for individual departments to group together in ‘clusters’ to drive efficiencies, increase buying power and improve the quality of shared service to our end users – our people.
The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the Shared Services arrangements for the next 15 years, impacting over 50% of all Civil Servants – that’s 230,000 people across the four departments and arm’s length bodies.
Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll, and procurement. It affects everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire.
Most importantly, we’re looking for applications from people who can also demonstrate a passion for our core ambition - delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme.
We have an exciting role to fill within the Programme in our User Community and Business Change Workstream. We are looking for a candidate with experience of stakeholder engagement and/or delivering in a change environment.
You will ensure that the wider team deliver their roles and responsibilities effectively and professionally working across government UK wide. You will be able to use your knowledge, skills and experience to positively engage others to lead successful delivery within the programme.
Key tasks include:
To be considered for this role, candidates will have:
We'll assess you against these behaviours during the selection process:
Benefits
Things you need to know
Application Process
Applicants should submit a CV and a 1250 word Personal Statement stating how they meet the essential criteria set out within the Person Specification.
Should a high number of applications be received then we may sift on the Lead Criteria. Candidates who pass this pre-sift may be progressed straight to interview or to a full sift on all criteria.
Initial selection will take place by sift, based on the personal statement only.
Interview will be conducted via MS Teams and based on behaviours and strengths. The behaviours we will select on are:
Sift and Interview dates are to be confirmed.
Further information
Find out more about Working for DWP
A reserve list may be held for a period of 6 months from which further appointments can be made.
Reserve list candidates will be posted in merit order by location.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The evidence you provide in your application must relate to your own experiences. If evidence of plagiarism is found your application will be withdrawn.
Reasonable adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
1.Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
2.Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job is broadly open to the following groups:
Apply and further information
Job contact :
Recruitment team :
To deliver a great shopping experience for their customers, putting customers before task every time. Complete tasks and processes that deliver best in town
Nurse or paramedic, 3 years post qualification. Nurse or paramedic, 3 years post qualification. The post-holder will have a minimum of five years' post
To deliver a great shopping experience for their customers, putting customers before task every time. Comprehensive knowledge of customer shopping channels.
Handling customer complaints and queries. Helping to promote the branch and keeping customer experience core to your focus. A full UK driving licence.
We currently have a position for a UK based Senior Enterprise Account Executive to focus on building and executing a sales strategy within an assigned territory