About the Council
Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are also customer focused, both internally and externally.

We are looking for the latest member of the CBC team to deliver our aims and values.

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

About the role
Join our Housing Needs Team to support the delivery of high-quality housing services to residents of Charnwood.

We are recruiting a Housing Options Assistant.

This role offers a rewarding opportunity to help prevent, relieve and reduce homelessness, by triaging enquiries for the housing options service and assisting households to access advice, support and accommodation services.

We are looking for a positive individual with strong communication and team working skills and previous experience of customer service and administration services, preferably in an organisation that delivers housing advice, homelessness or related services.

For further information about this role please contact Mitch Powell, Housing Needs Manager on mitchell.powell@charnwood.gov.uk or telephone 01509 634590.

What we offer
There are many benefits to working with us. The Council offers generous annual leave of between 23 and 28 days for NJC of leave (depending on grade and length of service) plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: www.charnwood.gov.uk/pages/equality_diversity_and_inclusion.

We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs

Job Profile

No CVs or Agencies please